Consultants are individuals or companies, i. e., groups of individuals, that market their expertise in specific areas to those who do not possess that expertise, or perhaps have limited expertise and wish to obtain more. Sometimes, a degree of the expertise desired may be available from individuals within an organization, but there simply is not the time, or space, or capital, or whatever to capitalize on that limited base, so outside sources are hired. Some experts do not come as consultants, but are sales, technical service and marketing personnel from manufacturing and supply companies within the industry. These “consultants” are also selling expertise, but typically in the form of a recommended product and process that their company manufactures.
The adhesive and sealant business is so diverse, with so many suppliers and manufacturers, that it can be confidently stated that there is no consultant, or consultant company, who knows all about every facet of the industry. There is a high degree of specialization among most producing companies, and generally, many consultants are former employees of manufacturing firms. So it stands to reason that those consultants will be specialized, at least to a degree, with what their former employer specialized in producing. There are some individuals who do have a wide breadth of experience simply from working with a broad line of products under many different circumstances over a long period. Whether any consultant can help with a given situation depends on the particulars of that situation, the timeframe allowed for analysis, and the value placed on finding an answer.
Consultants come in many shapes and sizes, some of which have already been alluded to in the previous paragraph. For the sake of clarity, this section will only refer to consultants or service organizations who address the technical side of the ledger. There are extensive numbers of consulting firms that specialize in management issues, markets and marketing issues, and in quality control issues; none of which/whom are covered in this section. It should be noted that, very obviously, some associations and some market research companies will have varying degrees of technical expertise among the members of their organization. Many of these companies and organizations will also be found elsewhere in this publication. Included in Appendix C is a collection of, in no particular order:
consultants, individuals consultants, organizations testing organizations other information collectors/dispensers
One of the problems with any ‘‘expert’’ is the exact area of expertise that is being offered. It is simply impossible to find any one person or organization that covers all areas simply because of the sheer magnitude of numbers and technologies involved in the product mix, raw materials processed, equipment used, and applications considered in all the areas where these products may be made or used. There are some individuals and organizations that do have a great depth of knowledge and understanding, and given sufficient resources and time, a good technologist can become proficient enough in specific technologies to provide substantial assistance.